FAQ

HOW IS DERMAGENICS DIFFERENT FROM OTHER SKIN CARE PRODUCTS?

Dermagenics is committed to manufacturing the purest, most effective and easiest to use skin care products available, with the goal of each consumer achieving their personal best in skin quality. We use only the highest quality ingredients, in a unique formula that has been scientifically proven beneficial in reversing the effects of skin damage and aging, for all skin types.

Dermagenics maintains that there will never be harmful ingredients in any of our products, although harmful ingredients can be found in most skin care products. Ingredients like alpha hydroxys, glycolic acid, formaldehyde, alcohol and harmful oils actually accelerate skin damage and aging. Because we do not use toxic chemicals, there’s no need to cover their smell with fragrances, or alter the colors with dyes.

This is the first complete restorative skin care system for face, neck and eyes in one jar, eliminating the costly and time consuming need to buy and apply several products for different areas of the face and neck.

Dermagenics was formulated by a physician who specializes in reversing the effects of skin aging. The advanced transdermal delivery technology replenishes active, reconstructive ingredients to the dermal-epidermal junction, where it goes to work immediately, plumping the skin and filling in fine lines and wrinkles. Other products merely sit on top of the skin, unable to penetrate the layer that needs the nutrition the most, clogging pores and creating unnecessary buildup.

Dermagenics is made in America, in a certified organic, FDA registered pharmaceutical lab.

WHAT RESULTS CAN I EXPECT?

• Fine lines and wrinkles will soften and smooth
• Under-eye puffiness will dissipate
• Skin will tone and tighten
• Skin’s health will visibly improve and take on a radiant glow
• Thinning skin will become fuller and more supple

HOW LONG BEFORE I CAN SEE RESULTS?

You will feel the effects immediately with the first application when your skin will feel softer and more supple. You will notice marked results within 30 days. With the exception of expensive injections and plastic surgery, it takes time to repair damaged, prematurely aging skin, and the skin’s physiology requires some months before real, consistent and permanent change can occur. However, Dermagenics is the most effective alternative to surgery and injections, giving the same results over time.

HOW OFTEN DO I USE IT?

Apply a small amount to cleaned skin once in the morning and/or at night. Use more if you’ve been in a drying environment.

I HAVE PROBLEM SKIN. WILL DERMAGENICS IRRITATE MY SKIN?

Although Dermagenics is not formulated for problem skin, it will not exacerbate your existing skin condition. It is not designed as a medicine or as a treatment for medical skin conditions. If you have a skin condition that requires a doctor’s care, we recommend that you seek the advice of a dermatologist.

CAN I GO IN THE SUN AFTER APPLYING YOUR MOISTURIZER?

Of course! Be sure to apply Dermagenics Sun Savvy Solar Shield to prevent damage from the sun.

IS THERE SUNSCREEN IN DERMAGENICS MOISTURIZER?

No, but for a good reason. Our moisturizer’s effectiveness lies in the fact that it penetrates the skin to the dermal-epidermal junction. Our sunscreen is designed to do its job best by staying on top of the skin, to block the sun’s radiation. A combined moisturizer/sunscreen is not effective at either, because the formulas are designed for different purposes and mixing them diminishes both. We recommend starting with our moisturizer, then applying our sunscreen.

HOW CAN ONE PRODUCT BE EFFECTIVE FOR NECK, FACE AND EYES COMBINED?

Dermagenics is considered a natural anti-aging cream that contains no harmful or irritating chemicals, so it is gentle enough for the delicate tissues around the eyes, yet powerful enough to repair all skin areas of the face and neck. It perfectly balances and moisturizes dry, oily, sensitive, or normal skin because it hydrates without increasing the amount of oil on the skin and contains nothing to dry or irritate the skin.

With Dermagenics, one jar outperforms an entire line of skin care products. You will never have to buy a separate eye, neck, or specialty facial cream again.

WHY NO ALPHA HYDROXYS? I HEARD THEY WERE GOOD FOR SKIN.

Skin care companies have recently been touting the anti-aging benefits of alpha hydroxys and glycolic acids in exfoliating the skin and helping to remove wrinkles. Contrary to popular belief, physicians have noted many adverse reactions, and there are still unanswered questions regarding the safety of these chemicals. Due to their relative newness, their long-term effects are unknown. We take the stand that if any ingredients are questionable, they will not go into our products.

Here is what our CEO, Debbye McGlothen had to say regarding Alpha Hydroxys:

"Although Glycolic acid, AHA (lactic, citric, mandelic acid) are known to have positive epidermal and dermal effects when used as a stand alone product, causing increased cell turn over by their peeling effect, we believe rejuvenation can be achieved by safer ways.

Glycolic acid and AHA's rely on a low pH of about 2 to be effective at drying and peeling the skin. On the other hand, moisturizing products operate in the normal skin pH range of about 5. Moisturizers claiming to have Alpha Hydroxys and/or Glycolic Acids in them will actually neutralize the acids, thus rendering the acids inactive. Thus, it becomes more of a marketing issue than a skin health issue. Additionally, there is some gray area as to the efficacy of over use of AHA and Glycolics, even at this reduced effectiveness combination.

By using a Hexapeptide-9 combined with the artemia extract, delivered by way of our trans-dermal penetration process, we achieve a collagen and elastin synthesis at the dermal-epidermal junction, in a way that is both more effective and safe."

WHAT IS THE FDA’S POSITION ON ALPHA HYDROXYS AND GLYCOLIC ACIDS?

According to the Federal Drug Administration (FDA), “Effects of Alpha Hydroxy Acid on the Skin concluded that additional scientific investigation was needed to establish the safety of these products.” Furthermore, according to the FDA, “An industry-sponsored study found people who use AHA products have greater sensitivity to sun, raising the specter of greater risk of photo aging and skin cancer.” John Bailey, acting director of the FDA’s Office of Cosmetics and Colors, states: "It’s a somewhat alarming idea to put acids on the skin. It raises obvious safety questions."

In light of so many complaints to physicians and the FDA, Dermagenics has gone against the trend of including alpha hydroxys and glycolic acids in its products. This ensures that Dermagenics users do not have to take the unnecessary risk of harming their skin or even their use of anti-aging skin care products.

WHAT OTHER HARMFUL INGREDIENTS DO YOU LEAVE OUT?

We follow the Hippocratic Oath, “First, do no harm.” Dermagenics contains absolutely NO harmful ingredients—no alpha hydroxys or glycolic acids, fillers, artificial colors, fragrances, drying soaps or alcohols. In researching the cosmetics marketplace, we found that it was virtually impossible to find a product that did not contain at least one of these additives, which counteract any potential benefits of the product in question. Dermagenics’ formulators have scrupulously avoided the use of any harmful chemicals.

DO YOU TEST ON ANIMALS?

Absolutely not. Being animal lovers, we believe in “human guinea pigs”, not only because humans give better feedback than animals, but because it’s important to see how our products work specifically on our own species. Not only have we signed pacts with both PETA and Leaping Bunny, but we will not work with any supplier who tests on animals.

WHY IS IT SO EXPENSIVE?

We invite you to compare our ingredients to those found in more expensive "luxury" skin care brands. You will quickly discover that our skin care products contain the same high-quality ingredients as products that sell for up to 4 times the price.

Products that are priced significantly below ours are able to achieve these low price points by using low-quality ingredients and low-quality formulation techniques. All of our products are created in an organic certified, FDA regulated laboratory with the strictest manufacturing standards, right here in the U.S. When you consider our superior ingredients and top-quality formulation, you begin to understand that although our product may not be "cheap", it offers incredible value.